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Refund & Cancellation Policy

Last Updated: July 2026

This Refund & Cancellation Policy forms an integral part of the Terms & Conditions of Global Links LLC and should be read together with our Privacy Policy and Disclaimer.

By purchasing or using our services, you acknowledge that you have read and agreed to this Refund & Cancellation Policy.


1. Purpose

Global Links LLC is a professional services company that provides customized consulting, strategy, branding, website development, digital marketing, artificial intelligence solutions, workflow automation, creative production, and related business services.

Because our work is primarily knowledge-based, creative, and customized for each client, refunds are handled differently from physical product purchases.


2. Scope

This policy applies to all professional services provided by Global Links LLC, including but not limited to:

  • Business Consulting

  • Strategy Development

  • Branding & Identity

  • Website Design

  • Website Development

  • Website Maintenance

  • Digital Marketing

  • Search Engine Optimization (SEO)

  • Paid Advertising Management

  • Artificial Intelligence Solutions

  • Workflow Automation

  • Business Intelligence

  • Creative Production

  • Photography

  • Video Production

  • Graphic Design

  • Content Development

  • Training Services

  • Digital Transformation Projects


3. Consultation Services

Consultation appointments reserve dedicated professional time.

Once a consultation has been completed, the consultation fee is non-refundable.

If a consultation must be rescheduled, clients should notify Global Links LLC at least twenty-four (24) hours before the scheduled meeting whenever reasonably possible.

Failure to attend a scheduled consultation without prior notice may result in forfeiture of the consultation fee.


4. Project Deposits

Many projects require an initial deposit before work begins.

Deposits allow Global Links LLC to:

  • Reserve project scheduling.

  • Allocate internal resources.

  • Begin discovery and research.

  • Conduct planning.

  • Prepare project documentation.

  • Secure third-party resources where necessary.

Unless otherwise stated in a written agreement, deposits become non-refundable once project work has commenced.


5. Work Commencement

A project is considered to have commenced once Global Links LLC has started any professional activity related to the engagement, including:

  • Discovery sessions

  • Research

  • Strategic planning

  • Project management

  • Design work

  • Technical setup

  • Development

  • Content preparation

  • Meetings

  • Internal planning

  • Client communications directly related to project execution


6. Client Cancellation

Clients may request cancellation of a project at any time by submitting written notice.

If cancellation occurs before project work begins, Global Links LLC may review the request and determine whether a full or partial refund is appropriate.

If work has already begun, refunds, if any, will be determined after considering:

  • Work completed

  • Professional hours invested

  • Resources allocated

  • Third-party expenses

  • Project commitments already incurred


7. Company Cancellation

Global Links LLC reserves the right to discontinue or decline services if:

  • A client violates applicable laws.

  • Fraudulent activity is suspected.

  • Required payments are not received.

  • Abusive or threatening behavior occurs.

  • Requested work falls outside legal or ethical standards.

  • A conflict of interest exists.

Where appropriate, any eligible refund will be calculated based on work completed at the time of cancellation.


8. Digital Deliverables

Because digital deliverables can be downloaded, copied, stored, reproduced, or used immediately after delivery, completed digital work is generally non-refundable.

Examples include:

  • Strategy documents

  • Reports

  • Brand guidelines

  • Logos

  • Website files

  • Source code

  • Creative assets

  • Marketing materials

  • AI workflows

  • Automation systems

  • Design files

  • Photography

  • Video content


9. Revisions

Reasonable revisions are provided according to the project scope defined in the applicable proposal or service agreement.

Revision requests do not constitute grounds for a refund.

Additional revisions beyond the agreed scope may require additional fees.


10. Third-Party Expenses

Payments made to third-party providers on behalf of a client are generally non-refundable once incurred.

Examples include:

  • Domain registration

  • Website hosting

  • Premium plugins

  • Software licenses

  • Cloud services

  • Advertising spend

  • Stock photography

  • Stock video

  • Printing

  • Production costs

  • Government filing fees

  • Platform subscription fees

Clients remain responsible for charges imposed by third-party providers.


11. Subscription Services

Where Global Links LLC provides recurring services such as maintenance, hosting, marketing management, consulting retainers, or support plans, cancellation terms will be governed by the applicable service agreement.

Unless otherwise specified, cancellation requests should be submitted before the next billing cycle.


12. Non-Payment

Failure to make scheduled payments may result in:

  • Suspension of services.

  • Suspension of website hosting or maintenance.

  • Suspension of advertising campaigns.

  • Delayed project delivery.

  • Termination of the project.

Outstanding balances remain payable for work already completed.


13. No Guaranteed Results

Professional services involve strategic recommendations and implementation support.

Global Links LLC does not guarantee:

  • Business success

  • Revenue growth

  • Sales increases

  • Search engine rankings

  • Advertising performance

  • Customer acquisition

  • Operational improvements

  • Return on investment

Results depend on numerous factors beyond our reasonable control, including market conditions, client decisions, competition, implementation, available resources, and external economic conditions.


14. Refund Request Procedure

Clients requesting a refund should submit a written request including:

  • Client name

  • Company name (if applicable)

  • Project name

  • Invoice number (if available)

  • Date of payment

  • Reason for the request

  • Relevant supporting information

Requests will be reviewed individually and in good faith.

Submission of a refund request does not guarantee approval.


15. Policy Updates

Global Links LLC reserves the right to modify this Refund & Cancellation Policy at any time.

Updated versions become effective upon publication on this website.


16. Contact Information

Global Links LLC

Website: https://globallinks.us

Email: info@globallinks.us

Phone: +1 (612) 772-8103

For information regarding personal data, please review our Privacy Policy.

For the general terms governing our services, please review our Terms & Conditions.

For important legal notices regarding the use of our website and services, please review our Disclaimer.

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